The seven checks
One: refund terms in writing — 'approved or your money back' should be unconditional and findable before checkout, not a support-ticket negotiation. Two: physician licensing in YOUR state — certifications are only valid from practitioners licensed where you live; legitimate services state this plainly. Three: real price structure — evaluation fee plus your state's fee, paid to the state; surcharges and subscriptions are the mill signature. Four: data handling — health information should be encrypted, never sold, with a privacy policy that says so specifically (this industry has had ugly data incidents).
Five: reviews off-platform — check Trustpilot/Google/BBB, not the service's own carousel, and weight complaint patterns (refund refusals, unreachable support) over star averages. Six: state-rule honesty — if a service implies your in-person-initial state (Florida, Colorado, Illinois…) can be done fully online for new patients, they're lying about the law, which tells you everything. Seven: physician independence — the doctor decides, and services promising guaranteed approval are promising medical misconduct.
Where we stand on our own checklist
If you don't qualify, you don't pay (published on our pricing page); state-licensed physicians for every evaluation; $199 new / $169 renewal (or $29/month membership) with the state fee paid directly to your state; encrypted data we don't sell; honest per-state telehealth rules even where they cost us conversions (our Florida page says in person, because that's the law); and no approval guarantees — physicians decide. Reviews: we're new and won't fake them — you'll see real third-party reviews here when real patients write them, and our editorial policy explains why we'd rather rank slower than lie.
Use those checks on every service you compare, including the biggest brands and including us. The industry gets better when patients audit it.
The information on this site is for educational purposes only and is not medical or legal advice. Cannabis use carries risks; consult a licensed physician about whether medical cannabis is appropriate for you. Federal status (as of June 2026): marijuana dispensed under state medical licenses and FDA-approved cannabis products are Schedule III controlled substances; all other marijuana remains Schedule I under U.S. federal law. Laws cited here change; confirm current rules with the linked primary sources before acting on them.